Claudine

Size is inconsistent with other shoes. Super disappointed

I bought the Sierra shoe last year and loved them. Went to buy a couple more pairs only to realize upon receipt that the different styles are not consistent in sizing.

Hi Coralie, Thank you so much for your feedback—and for being a returning customer! We're so glad to hear you loved the Sierra shoes.

Regarding the sizing difference you noticed, you're absolutely right. The Sierra is a regular fit, while the new styles you ordered have a pointed toe design, which by-cut includes a bit of extra space at the toe and can feel different in fit—even in the same size. We understand how that can be surprising, especially when ordering multiple pairs in the same size.

No worries, we’d be happy to help with an exchange or return, or assist you in selecting a style that offers a more consistent fit with what you’re used to. We've sent you an email, just let us know how you'd like to proceed—we’re here to help!

Runs a lil’ small

The shoes are lovely and amazing to stand/walk in for good amounts of time!
You will want to size up by one size. They do actually run a bit small. I thought, “They’ll be fine..” when it said they run small. Yeah… it’s true. Def size up

Hi love! Thank you so much for your kind words—we're thrilled to hear you're loving the look and comfort of your shoes!

We appreciate your note about sizing. While some customers do find certain styles run a bit snug, sizing can vary depending on the shape of your foot and the shoe design. That’s why we always recommend using our sizing app or guide before choosing a size—it helps ensure the closest possible fit.

If you ever need help with sizing or exchanges, our team is here and happy to assist!

Love them

Hi Kutonya!

Thank you for sharing your feedback with us! We truly appreciate you, and we’ll continue to do our best to provide you with comfy and amazing shoes.❤️

Love them

Hi Kutonya!

Thank you for sharing your feedback with us! We truly appreciate you, and we’ll continue to do our best to provide you with comfy and amazing shoes.❤️